We're listening.

We're a small team, but every email gets read.

• Billing / refund / failed generation — within 24 hours, usually faster
• Account / login issues — within 24 hours
• Feature requests / feedback — within 2-3 working days
• Business / partnership / press — within 5 working days

Working hours: Mon–Sat, 10am–7pm IST. Sundays light support only for billing emergencies.

• Generation failed? Credits refund automatically. Check your balance after ~30 seconds.
• Refund / cancellation? Read our refund policy — covers most cases.
• Names not coming through clearly? Check our blog guides for prompt tricks.

Wedding planners, content creators, festival event teams — email hello@sureelo.com with your use case. Bulk credit packs, affiliate program, and API access available on request.

Sureelo is operated from India. Registered business address available on request via email — we'll publish it once GST registration completes (in progress).